Certificate IV in Community Services (Information, Advice & Referral) (CHC42508)
Overview
This qualification applies to personal advisers who work with a broad range of people, working, for example, in citizen advice bureaus and information referral services. The work involves assisting clients in economic and social participation through accurate referrals to service providers and to other resources within the community, monitoring their progress and maintaining relevant records.
Core Modules
- Workplace Information and Environment
- Community Services Sector
- Communication and Cultural Diversity
- Client Needs
- Appropriate Referral
Electives
Electives are created in accordance with the national packaging rules to best reflect the current needs of industry. Your ICM qualification coordinator can discuss the suitability of each elective to your students.
- Client Services
- Networking and Information
- Working with People with Mental Health Issues
- Working with People with Alcohol and Other Drug Issues
Duration of Study
Students are required to be employed in their chosen field of study to enhance their ‘on-the-job’ learning. They need to be supervised by a qualified staff member and working a minimum of 16 hours per week. It is anticipated students will take 12 month to complete this qualification.
Cost
The full cost of this course is $2965.
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